Shipping and Returns

Shipping

Our products are shipped directly from Amazon, using UPS or Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 3 business days. Shipping times are estimated at between 1 and 21 business days depending on your location.

Returns and Refunds

Mikayla Holmes offers a 7 day return policy from date of purchase. Items must be returned complete and undamaged. For items that were incorrectly ordered by the customer, the customer will pay the return postage and the postage paid upon ordering will be deducted from any refund of returned goods.

Please include a copy of your invoice or packing slip. If you do not have either of these, please include your first and last name, shipping/billing address, email address and phone number.

Return to:
PO Box 6069, Meridan Plains, QLD, 4551, Australia

Refunds for the price of the product will be made within 7-14 days. Refunds are made to the purchasing credit card or to a supplied bank account. If the card has expired, please let us know the new expiration date in order to expedite your refund.

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